Get In Touch

We're here to help you plan your perfect travel experience. Whether you have questions about our services, need assistance with an existing booking, or want to start planning your next adventure, our team of travel experts is ready to assist you.

Our Address

831 Wilkinson Cape
Lake Harrisonton
SW19 1BB
United Kingdom

Phone

+44 496 731 2739

Monday - Friday: 9:00 AM - 6:00 PM GMT

Email

[email protected]

We typically respond within 24 hours

Registration

Registration Number: 36513933

ATOL Protected: 9876

Send Us a Message

Our Location

Frequently Asked Questions

How quickly will I receive a response to my inquiry?

We aim to respond to all inquiries within 24 hours during business days. For complex custom itinerary requests, we may take up to 48 hours to provide a detailed response.

Do I need to have specific travel dates before contacting you?

Not at all. We're happy to discuss travel ideas at any stage of your planning process. If you have flexible dates or are just exploring options, we can provide guidance and suggestions.

Is there a fee for your travel planning services?

Initial consultations are always complimentary. For custom itinerary development, we may charge a planning fee that is later applied to your booking if you proceed with our services.

How far in advance should I contact you for trip planning?

For optimal availability and planning, we recommend contacting us 6-12 months before your intended travel dates, especially for peak season travel or specialized experiences. However, we can often accommodate last-minute requests as well.

Travel Glossary

All-Inclusive

A vacation package where most expenses are included in the upfront price.

DMC

Destination Management Company - local company that specializes in services for tour operators.

FIT

Free Independent Traveler/Tourist - customized itineraries for individual travelers.

Group Tour

A pre-planned itinerary for a group of people traveling together.

Itinerary

A detailed plan or schedule of a journey or tour.

Land Arrangements

All travel services provided at a destination, excluding transportation to and from.

Receptive Operator

A company that specializes in providing services to incoming tourists.

Shore Excursion

A tour taken during a cruise ship's port of call.

Tailor-made Tour

A customized itinerary designed specifically for an individual traveler or group.